Note that when you ran the SETX command in step 2, it added the QT_OPENGL value to your environment. Setting the QT_OPENGL environment variable to “software” is the way to do that.Īnd with the change to use software instead of hardware, Qt, OpenGL and Dropbox all start properly. Ill explore it and see, though the error message that it says I would. That failure causes Dropbox to throw up the “Failed to create OpenGL context for format QSurfaceFormat” error, which suggests that there is a problem with the computer’s graphics card/hardware.įortunately there is a way to instruct Qt: “Instead of using the computer’s graphics hardware for OpenGL, use software libraries”. Posted by Dale Easley on 15 Mar, 2019 00:10. So when you run Dropbox, both Qt and OpenGL will be started.īut for some unknown reason, when Dropbox is started as a Windows Service in Session 0, Qt and OpenGL fail to initialize. In turn, Qt requires OpenGL - a cross-platform API for rendering 2D and 3D vector graphics. The explanation is a bit technical, but here goes…ĭropbox uses Qt - a popular cross-platform development framework. Huge thanks go to Dropbox forum user Wilson7777, who alerted the community of this remedy. Click ‘Allow an app or feature through Windows defender firewall’ in the column on the left. The OpenGL prompt should be gone - a relic of an unpleasant past. Go to System and security>Windows Defender firewall. Send, export, fax, download, or print out your document. Options 1 Ask 2 Reply and help 3 Solution Dark Mode Installation failed. Dropbox Community Ask the Community Apps and Installations Installation failed. Sign your document online in a few clicks. Reach out to the Dropbox Community and get solutions, help, and advice from members. Add text, images, drawings, shapes, and more. Afterwards, restart Dropbox as a service. Upload a document from your computer or cloud storage.
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